Application Specialist Business

The Business Application Specialist acts as a liaison between Information Technology, business users, vendors, and physicians. This position is responsible for keeping designated applications and associated software fully operational and integrated into the hospital and healthcare centers. The Business Application Specialist must stay current with healthcare regulations; deep knowledge of day-to-day workings of the areas that they support, and how the use of the existing technology and new technology can improve the revenue cycle area. This position will work in conjunction with the business user to support current IT systems and process and continuously improve the patients experience and outcomes through process improvement and IT systems.
Bachelors degree preferred with a major in Computer Sciences, Finance, or related healthcare field
Three to five years healthcare experience preferred
At least two years of experience working with EHR financial applications required; preferably Meditech and eCW
Knowledge of Revenue Cycle management and process flows
Experience in workflow analysis.
Significant experience implementing, integrating, and supporting in-house and ancillary applications
Experience working with end users in creating business requirements.
Strong process improvement, project management, communication, training, decision making, and troubleshooting skills.
Lean/Six Sigma experience a plus.
Experience working with consultants preferred
Effective communication skills, oral and written, including customer service skills, phone skills, and report writing
Ability to analyze problems and make resolution recommendations
Possess superior human relation skills
Strong troubleshooting skills required
Excellent customer service
Able to manage project teams
Ability to effectively lead workgroups in process redesign, training, assigning, and monitoring tasks.
Ability to effectively manage workload including planning, organizing, prioritizing, meeting deadlines, and paying attention to detail
Ability to work effectively in a team environment

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